1 Youth Protection
Pussy77 takes the protection of minors extremely seriously. Our platform is open only to individuals aged 18 and above, and age verification through the KYC process is mandatory before any deposit or betting is permitted.
We recommend that parents and guardians who share devices with their children use parental control software to block access to online gambling sites. Adult users who register on a shared device are also responsible for ensuring their account cannot be accessed by underage family members.
If we suspect that an account holder is underage, the account will be suspended immediately until satisfactory age verification can be provided.
2 Platform Responsibility
As a responsible online gambling platform operator, pussy77 holds moral and operational obligations that go beyond mere legal compliance. We actively monitor suspicious betting patterns and may proactively reach out to users when we detect concerning signs.
Our Responsible Gaming team is trained to handle sensitive situations with discretion and empathy. We will not send promotions or bonuses to users who are in a self-exclusion or temporary break period. All marketing communications are also stopped immediately when a user activates any self-control tool.
3 Permanent Self-Exclusion
For users who feel they need a more drastic measure, pussy77 offers a permanent self-exclusion option. This means your account will be permanently closed and no new registration will be permitted using the same identity information.
This process is irreversible and we will not process any request to reopen a permanently excluded account. This is our commitment to users who choose to stop playing entirely for their own well-being.
Permanent self-exclusion is final. Please consider this carefully and speak with our support team before taking this step.
4 Seeking Professional Help
If you or someone you know is struggling with a gambling problem, seeking professional help is a smart and courageous step. There are various support resources you can reach out to:
- Talian Kasih (15999): Malaysia's 24-hour social welfare hotline for a wide range of issues including addiction.
- Hospital Bahagia Ulu Kinta: A government psychiatric hospital providing treatment services for gambling addiction.
- Gamblers Anonymous Malaysia: A peer support community for individuals struggling with gambling problems.
- Nearest Public Health Clinic: A general practitioner can refer you to a suitable psychiatrist or counsellor for the right treatment.
Pussy77 also works with licensed counsellors who can be reached through our platform. Initial counselling sessions are free and completely confidential — no information will be shared with any party without your consent.
5 Responsible Advertising Policy
In all our marketing communications, pussy77 is committed to not targeting advertisements at minors, former users who have self-excluded, or those identified as potentially at risk of problem gambling.
Every advertisement and promotion we run includes a clear responsible gaming message. We do not use marketing tactics that portray gambling as a solution to financial problems or a guaranteed way to make money. We are always transparent with all users about the real risks of gambling.